Frequently Asked Questions (FAQs)

 

What is the check-in time at the hotel? Is early check-in available?

Check-in is at 3:00 PM. Early check-in can be arranged upon request, depending on room availability.

What is the check-out time at the hotel? Is late check-out possible?

Check-out is at 12:00 PM. Late check-out can be arranged based on room availability.

What is the hotel’s cancellation policy?

Cancellations made 1 or more days prior to arrival are eligible for a full refund. Cancellations made within 24 hours of arrival will incur a full charge. In case of a no show, the full amount will be charged. Guests are advised to review the terms and conditions at the time of booking for complete details.

Does the hotel offer parking facilities?

The hotel does not offer designated on-site parking. Guests can explore nearby parking options in the location section.

Is the hotel ADA accessible? What accessible features are available?

Yes, the hotel is ADA accessible. It offers 2 ADA-compliant rooms in the main building and 1 in the grand annex. Elevators are available for easy access to all floors.

What dining and bar options are available at the hotel?

The hotel offers an exceptional dining experience at Rick’s Chophouse, along with a relaxed setting at Rick’s Bar & Lounge for premium beverages.

Are spa services available at the hotel?

While the hotel does not have an in-house spa, guests can enjoy a range of treatments at Pavitra Day Spa, conveniently located nearby. Additionally, all rooms are equipped with FarmHouse Fresh bath amenities for added comfort.

What fitness facilities does the hotel offer?

The hotel features a well-equipped fitness center on the first floor, offering free weights, resistance bands, yoga mats and blocks, a weight machine, and a stationary bike to support your workout routine.

What event spaces and facilities are available at the hotel?

Yes, the hotel offers versatile event spaces suitable for lunches, dinners, and full-day meetings, along with breakfast and catering options.

What wedding services does the hotel offer?

The hotel provides a range of venues for rehearsal dinners, ceremonies, receptions, and welcome parties. It also offers curated beverage packages, in-house catering, and a dedicated wedding coordinator with over 17 years of experience to assist you throughout your planning journey.